
Edward Thomas

Becky Peters

Andrew Zurick
- This session addresses key pain points around the No Surprises Act and discusses out-of-network billing, patient cost-sharing protections, and transparency rules.
Becky J. Peters
- Understand the critical role of Patient Price Estimates in improving transparency and patient satisfaction.
- Learn effective methods to measure POS collections and use these insights to drive performance improvements.
- Equip your team with a clear understanding of the "Why" behind their efforts.
Becky J. Peters
Discover practical communication strategies to keep patients informed, engaged, and satisfied beyond their visit to the hospital.
- Explore the latest cutting-edge technology, such as automated messaging, AI-driven communication platforms, and personalized outreach strategies.

Andrew Zurick

Michelle Myers

Lisa Griffin, MBA, CCCM
Learn practical strategies to help your organization navigate the intricacies of working with numerous payers, each with its own rules, requirements, and reimbursement models.
Our expert speaker will share insights on keeping up with compliance, optimizing workflows, leveraging technology for more efficient payer management, and building stronger relationships with payers.

Garland Goins Jr

Monique Pierce
Monique started her Payment Integrity career in COB at Oxford HealthPlans. After the merger with UnitedHealthcare, she led multiple teams and was responsible for creating innovative programs. Monique joined SCIO Health Analytics in 2014 and was responsible for system and process improvements before being promoted to VP of client engagement and business optimization In 2020, Monique joined start-up Devoted Health and created a full suite of programs from the ground up. Based on a passion for metrics and measuring performance, she centralized and standardized all programs reducing implementation time and maximizing savings. Today, Monique is driving opportunities to improve claim payment by designing and developing new prior auth and claim reconciliation products at Cohere Health.